Last Updated: October 2025
Welcome to Sutluj Foods.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.sutlujfood.com.
1. Information We Collect
We collect the following information to provide a better shopping experience:
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Personal Details: Name, email, phone number, billing/shipping address, and payment details.
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Device Information: IP address, browser type, and usage data to help us improve our website.
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Cookies: Used to personalize your experience and remember your cart or preferences.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders accurately.
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Communicate updates, offers, and support messages.
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Improve our website, products, and customer service.
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Ensure secure transactions and prevent fraudulent activity.
3. Data Security
We use SSL encryption and secure payment gateways to keep your data safe.
Your personal details are accessible only to authorized team members who need it to fulfill your orders.
4. Sharing of Information
We respect your privacy — we never sell or trade customer information.
We may share limited information only with:
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Delivery partners for order shipments.
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Payment processors to complete secure transactions.
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Legal authorities if required by law.
5. Cookies
We use cookies to:
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Remember your preferences.
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Analyze website traffic for performance improvement.
You can disable cookies in your browser settings, though some website features may not function properly.
6. Your Rights
You can:
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Request to access, correct, or delete your personal data.
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Opt out of promotional emails anytime using the “Unsubscribe” link.
7. Updates to This Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 sutlujfoods@gmail.com
📞 +92 3021163746