Last Updated: October 2025
Thank you for shopping at Sutluj Foods.
This Shipping Policy explains how we handle delivery of your orders placed through www.sutlujfood.com.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
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Within Pakistan: Delivery usually takes 2–5 business days, depending on your location.
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Remote areas may take a little longer due to courier availability.
Shipping Charges
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Standard shipping charges are displayed at checkout.
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Free shipping may apply during promotions or on qualifying orders.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via SMS or email so you can follow your package’s journey.
Damaged or Lost Packages
If your parcel is delayed, damaged, or lost during delivery, please contact us immediately at +92 3021163746.
We’ll coordinate with our courier partners to resolve the issue quickly.